Research Stories
Establishing a New Standard for Bridging the AI Utilization Gap and Promoting Responsible Use
Media & Communication
Prof.
LEE, SE YOUNG
Dr. Sihyeok Kim
A research team led by Professor Seyoung Lee from the Department of Media and Communication has published a study on the development and validation of the ChatGPT Literacy Scale (CLS). While ChatGPT has revolutionized information acquisition and creative activities, its effectiveness varies significantly depending on users' proficiency. To address this, the research team identified the key competencies required for effective ChatGPT utilization and developed the ChatGPT Literacy Scale (CLS) to systematically measure these skills.
This study established a framework based on five core components of ChatGPT literacy: technical proficiency, critical evaluation, communication proficiency, creative application, and ethical judgment. The research team conducted a Delphi study with experts, followed by a pilot test with university students and a large-scale survey to verify the validity and reliability of the scale. As a result, a 25-item assessment tool was developed to comprehensively evaluate individuals' ChatGPT literacy skills.
Beyond assessing technical proficiency, this research is significant in highlighting the social and ethical dimensions of AI literacy. ChatGPT literacy can influence academic achievement, workplace productivity, and creative problem-solving, laying the foundation for future research in these areas. Additionally, the scale serves as a valuable resource for businesses and educational institutions in designing AI-related training programs and policies. Given that AI plays an increasingly integral role in decision-making across various fields, the ability to critically assess and effectively utilize AI has become an essential skill.
As AI becomes a fundamental tool for information consumption and content creation, a lack of AI literacy poses risks such as the spread of misinformation, a decline in critical thinking, and errors in decision-making. The development of the ChatGPT Literacy Scale aims to mitigate these challenges by providing a structured framework for responsible AI use. As AI technology continues to advance, ensuring harmonious coexistence between humans and AI is becoming increasingly important. This research is expected to play a crucial role in shaping AI literacy, guiding individuals and organizations toward more strategic and effective AI utilization.
• Development and validation of ChatGPT literacy scale (Current Psychology, https://doi.org/10.1007/s12144-024-05723-0)