Research Stories

Results of a study analyzing the impact of interpersonal conflict at work and religious struggles on workers' well-being

Provides important evidence that religious struggles can modify the impact of workplace interpersonal conflict on workers' psychological distress and job satisfaction

Sociology
Prof. JUNG, JONG HYUN

  • Results of a study analyzing the impact of interpersonal conflict at work and religious struggles on workers' well-being
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Professor Jong Hyun Jung’s research team in the Department of Sociology at Sungkyunkwan University announced the results of a study analyzing the impact of interpersonal conflict at work and religious struggles on workers' well-being. This study was based on a large-scale survey of Singaporean workers and examined whether religious struggles play a role in moderating the relationship between workplace interpersonal conflict and employee well-being.


Professor Jung said, “Interpersonal conflict at work is a critical factor in job stress, which can increase workers’ psychological distress and reduce job satisfaction. This study sought to assess whether and how religious struggles amplify or weaken the negative effects of workplace interpersonal conflict on worker well-being.”



The research team collected information from 508 adult workers aged 20 and older in Singapore from 2021 to 2022. The survey was conducted in English and Chinese, and some of the key measures included psychological distress, job satisfaction, interpersonal conflict at work, and religious struggles. Religious struggles consisted of items measuring negative feelings or thoughts about God.


This study provides important evidence that religious struggles can modify the impact of workplace interpersonal conflict on workers' psychological distress and job satisfaction. 


Professor Jung added, “Workers with high levels of religious struggles may be more negatively affected by interpersonal conflict at work, which means that religious beliefs may play a pivotal role in shaping worker well-being.”


Professor Jung from the Department of Sociology at Sungkyunkwan University led this research, and other scholars such as Joy Soo and Shannon Ang from Nanyang Technological University participated as co-authors.


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